Charleston Property Management | Why Your Tenant’s Trust Matters
Charleston property management companies often think about how their vendors can be trusted and whether or not their tenants can be trusted, but some rarely think about the importance of their tenants also trusting them. If you own a Charleston property management company, you should consider how you can help your tenants trust you more, and we’ll explain why it is important.
How Charleston Property Management Companies Can Gain Tenant Trust
There are many ways that you can earn your tenant’s trust. One of the most important reasons for your tenants to trust your property management group is because it improves your landlord-tenant relationship. The more your tenants trust you, the less likely they will be to damage the property, pay rent late, or incur lease violations.
Here are a few things you can offer your tenants to increase their trust in your Charleston property management company:
- Charge reasonable screening fees- When renters are looking for a new place to live, they are going to be cringing at the expenses. New deposits, first-month rent, last month’s rent, pet fees, applications, moving fees—it all adds up quickly. When a Charleston property management company has reasonable upfront fees, tenants are much happier and likely to rent.
- Include Yard Maintenance- Many tenants choose to rent single-family homes because they don’t want the responsibility of owning a home. Including yard maintenance in the rental price is a great way to earn your tenant’s trust.
- Be Willing to Go Above and Beyond- The lease agreement outlines what the responsibilities of the landlord and tenants are; however, whenever a Charleston property manager can go above and beyond for their tenants, it shows that they care. Going above and beyond for your tenants also goes a long way in earning their trust and helping them feel comfortable coming to you with problems.
One of the best ways to ensure you have your tenant’s trust is to hire a Charleston property management company that is reputable and delivers results.
When you’re ready to partner with a management company, call Scott Properties – 843-790-4929