THE TYPES OF INFORMATION WE COLLECT
We collect non-public information from the following sources:
- Information that we receive from you on applications or other forms (such as your name and address).
- Information obtained during conversations with you, or observed during visits to your premises.
- Information gathered during the course of managing your property association or business.
To collect customer information from the above-stated sources, Scott Properties of Charleston may use the following means of communication to gather information: written, in-person, telephone, facsimile, electronically and online.
HOW WE DISCLOSE INFORMATION WITH NON-AFFILIATED THIRD PARTIES
The information that we collect, as described above, is used for managing our services to you. We do not share information about our customers, or former customers, with non-affiliated third parties other than as permitted or required by law. For example, Scott Properties of Charleston may share all of the information listed above with non-affiliated third parties for, including but not limited to, the following reasons.
- Information that is necessary to protect the confidentiality or security of our clients’ records.
- Information that is necessary to investigate and resolve client disputes or inquiries.
- Information that is required by individuals or entities who are assessing our legal compliance.
- Information that is required for Scott Properties of Charleston to comply with the law.
- To an actuarial or research organization for conducting actuarial or research studies.
- Information that is necessary to protect against or prevent fraud, unauthorized transactions, claims or other liability.
Examples of non-affiliated third parties with whom we are permitted or required by law to share information with are insurance carriers, insurance brokers, loss payees, additional insureds and joint marketing partners.
HOW WE SHARE CLIENT INFORMATION WITH AFFILIATED PARTIES
We do not share client information with any affiliate.
HOW WE PROTECT INFORMATION
We restrict access to non-public information to outside service providers who need to know that information to provide products or services to you. We use a secure Internet and e-mail provider to protect the confidentiality of electronic communications. Appropriate action would be taken against any employee who impermissibly shares client information. We regularly review our security measures and employee education programs to help protect this information and when we share information with non-affiliated third parties, we require that they have standards to keep this information private.
RESERVATION OF THE RIGHTS TO DISCLOSE INFORMATION IN UNFORESEEN CIRCUMSTANCES
In connection with potential unforeseen circumstances, such as compliance with regulatory agencies or the sale or transfer of its interests, Scott Properties of Charleston reserves the right to sell or transfer your information to a third-party entity that: 1) concentrates its business in a similar practice or service; 2) agrees to be the Scott Properties of Charleston successor in interest with regard to the maintenance and protection of the information collected; and 3) agrees to the obligations of this privacy statement.
WHO TO CONTACT REGARDING PRIVACY MATTERS
You can contact Scott Properties of Charleston by phone at (843) 256-8502, Ext 4, by fax at (843) 972-9014, by e-mail to [email protected] or by mail addressed to Scott Properties of Charleston, Privacy Manager, PO Box 2047, Mt. Pleasant, SC 29465-2047.