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What No One Tells You About Being A Property Manager

Being a property manager comes with a lot of perks. If you own a home and want to turn it into a rental home, managing the property may appeal to you because you can make residual income on a property you are already invested in. You may feel like you can even manage the property on your own from your retirement home across the country. Depending on the type of lease you offer your renters, you could be doing a whole lot or very little for tenants; however, the less you offer the fewer interested renters you will have.

While being a property manager may seem like a dream job for house flippers or even people who are retiring, moving away, but don’t want to sell their home. There are a few things you need to consider before you take on the role of property manager yourself.

  1. Being Available is a MUST. Homes have emergencies. Think of the last time you had to deal with a basement flooding, water heater that stops working, or your central air gives out in the dead of summer. These things happen, and renters don’t always know how to fix these issues themselves. One of the main reasons people rent is to not have to provide maintenance themselves.
  2. You’ll need available cash or credit for emergencies. That water heater that stopped working, the flooded basement, a termite infestation happens. You need cash or credit on hand to be able to take care of emergency situations that happen at your property.
  3. Late rent situations can leave you high and dry. If a tenant doesn’t pay rent, you have to go through the proper legal channels for eviction which can take several months in some cases. Not only will you have legal fees to pay and back rent to try to collect on, you may have some property damages you are left with as well.

Being a property manager can be a fantastic career, but a huge headache for property owners. Consider hiring Scott Properties to handle your property manager needs!

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3 Steps a Property Manager Must Take to Lease a Home

Leasing homes is one of the main priorities of a property manager. While there are many other tasks to be done, none of those would exist without tenants living in homes for rent. A property manager begins looking for new tenants on a home as soon as a current lease is not renewed. The leasing process can often be a long one, but it is possible to market, show, and lease a home right away with some renters. Having a quick turnaround on leases is important to keep profits up and owners happy. These are the steps a property manager takes to leasing a home.

  1. Marketing- As soon as you know a specific unit will be available, you should start marketing that property. Marketing can be done over the radio, through commercials, and through digital channels. You should know who the target market for your properties is and market to those demographics. You should be able to take inbound calls and emails to set appointments and answer questions. A property manager also should make outbound calls to leads they already have.
  2. Showing-While there are some people who will rent a home without seeing It first, such as people who are relocating for work, most people will want to see the home before signing a lease. When you show the home your salesmanship skills should be kicked into high gear to ensure the lead falls in love with the property and wants to become a tenant. A property manager should always make sure that the home is well kept, clean, and presentable before showing it.
  3. Leasing-Once the lead decides that they want to live in the rental home, you will have them fill out an application and other necessary paperwork. If your lead passes the application, you will need them to sign the lease forms with the agreed move-in dates and all terms of the contract. Paperwork is the most tedious but also the most necessary step to leasing a property.

A property manager from Scott Properties is able to follow through on all steps of the leasing process as well as managing the property. Contact us for a professional and skilled property manager to lease your rental homes.

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The Pros and Cons of Using Property Management

If you own property with rental homes, there may come a time when you have to decide if you want to be a landlord or hire a property management company. Earning income through rental homes can be a wonderful way to build a business, but managing multiple homes, and sometimes even one, can be difficult and time-consuming. Especially if you do not live on site or near the rental homes, property management can be a headache. Before you hire a property management company to take the burden of being a landlord off your hands, consider these pros and cons.

Property Management Pros

Using a property management company means that you will pay a fee to have a third party manage your rental home. Here are the pros of using property management:

Professionals in marketing
Expert leasing agents
Legal knowledge
Maintenance staff employed
Collection of rent and fees
Fields all phone calls from leads and tenants
Knows the best vendors in the area
Often has discounts with vendors in the area
Available for tenant emergencies
Adheres to a property budget
Finds best tenants for your property
Handles all tenant requests and communications

 

Cons of Using Property Management

While the benefits of using a property management company are numerous, there are a few disadvantages to hiring a third party for your rental property.

Reduction of profit margin

  • Loss of hands-on control

Property management companies cost money. They will often require a deposit up front that can be used for marketing and payment purposes. After a home is rented, the property management company will usually retain a certain percentage (usually around 10%) of the monthly rent in their fees. The property owner is responsible for providing payment for all invoices to vendors or maintenance issues in most cases.

Scott Properties is the perfect solution for property management needs in Charleston. Contact us today to see how we can help you!

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The Benefits of Working in Property Management

Working in property management is an exciting and rewarding career. There are many different people who make property management companies successful from the property manager, to the leasing agents, housekeeping and maintenance staff, and others. A property management company is an entire team of people that are working to ensure a property is managed well and is profitable.

Property management positions can be full time, part time or even seasonal depending on the rental market. In markets where there is snow, a company may need to hire maintenance just for seasonal snow removal. In the summer, temporary landscapers and yard maintenance workers may be employed. No matter what your position in a property management company, there are many benefits to be a part of one.

  1. Daytime hours- Most positions at a property management company work during regular business hours such as 9-5. There are often shift rotations for after-hours maintenance and a property manager must be available anytime; however, for the majority of your working hours, a property management company will have you working during the day.
  2. Grow Professionally- Working for a property management company will help you develop your skills and grow professionally. Regardless of your position in property management, you will need a lot of different skills to be successful. Some of the best employees and managers come from property management companies.
  3. Networking Opportunities- There are many different people who you will meet in property management from vendors and staff, to tenants and leads. Throughout your day you will be meeting new people and getting a lot of opportunities to have conversations. If you are a social butterfly or outgoing person, working in property management could be ideal for you!
  4. Job Stability- People will always need somewhere to live and with the difficulties of the housing market, there is never a shortage of people who prefer to rent. Working in property management includes job security and stability.

If you are looking to use a property management company in Charleston, Contact Scott Properties for the best property managers available.

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Property Management Tips and Tricks for Leasing Season

May is the beginning of leasing season. Students are graduating and moving out, looking for houses for rent. People who have been anxious and wanting to move, but not during the cooler winter months or holiday times are jumping on the chance to pack up and go now. Rental growth in many large cities across the US is slowing down though. There is a growing need every year as the population increases, however, millennials are finding it easy to buy homes now that the housing market is stable again. You can still fill your vacancies and achieve 100% occupied by following these tips and tricks.

Maximize Marketing-Digital marketing is the way to reach new tenants. Radio advertising, mall kiosks, and bill boards are simply not seeing the ROI that they have in the past. Making sure you can reach your future tenants online is important and your marketing budget should reflect that. Someone on your property management team should be an expert in SEO and the newest virtual reality marketing trends.

Automate it-If your tenants are students, they expect a response to any inquiry, whether an emergency or not, within 2 hours. You should try to be available during business hours for future tenants, but you should also make sure to respond to inquiries off the clock to. You can automate much of the leasing process to make it smoother and faster. Allow people to book appointments online, take virtual tours, and have an automated email message that generates during off hours.

 

Technology Upgrades-Technology is getting smarter and the population is getting savvy to it. Take some time to update your rental homes with keyless locks, smart home technologies, energy saving appliances, environmentally friendly options, and apps that can be used to send maintenance requests, pay rent, or send an inquiry. Leasing season can be hectic for property management, but a good team will fill vacant units quickly and increase resident retention through smart growth and development.

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What a Property Manager Will Do for You

Many people get into flipping houses because they know they will get a great return on their investment. Renovating a house can be fun and exciting but finding someone to live there when it’s all finished can be a challenge. Even after you have secured a renter, it may surprise you that there is a lot to be a landlord that you may not have thought of before. For property owners that want to continue flipping houses and turning them into rental homes, their hands may become full rather quickly. Companies like Scott Properties can be hired to manage your property for you. What will a property manager do for you though?

  1. Marketing-A property manager is an expert in the rental market in your area. They will know the best ways to reach prospective tenants and be knowledgeable on best marketing practices.
  2. Managing Tenants- Property Managers are there for your residents 24/7 and always have a system in place for after-hours emergencies. They can deal with resident complaints, resident retention, planning for upgrades on the property and making sure residents are adhering to the lease.
  3. Collects Rent-When you own several rental properties, managing the money can be tricky. Property managers take on the responsibility of collecting and processing rent payments, assessing late fees and damages, and pursuing collections on tenants.
  4. Maintenance-The property manager is who renters will contact for maintenance requests. Sometimes, the property manager will have a maintenance manager that renters can contact instead, but the property manager is the person that makes sure it all gets done, handles getting the tools and materials for the job, and follows up with the renter.
  5. Pursuing Eviction-When residents fail to pay rent on time or break their lease and an eviction is necessary, the property manager can handle the ins and outs of the legal system and represent you in court.

Scott Properties is a great solution to meet your needs for a property manager. Let us take the stress off your shoulders so you can continue to do what you love.

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How A Property Manager Can Implement Smoke Free Policies

Not too long ago, in December 2016, the department of Housing and Urban Development, HUD, instituted a new law requiring properties that cater to low-income tenants and public housing to be smoke-free by July 2018. This new law requires that prohibited tobacco products, such as cigarettes, be  banned from rental units and shared areas. Tenants who wish to smoke must be more than 25 feet from the building. This law only applies to public housing; however, private rental companies and landlords are considering implementing these rules as well.

Smoke Damage to Properties

Smoking inside of a home can decrease the value by up to 29%. The chemicals in nicotine stain walls, ceilings, floors, and the smell clings to everything–even furniture. This residue left over from cigarette smoke is sometimes referred to as third-hand smoke. Real estate agents know it is more difficult to sell a home that has been smoked in and many prospective home buyers won’t buy a home that has been smoked in so why would a renter want to live somewhere that has smoke damage?

How to Transition Tenants

If you have long-term tenants that have smoked in their rental homes for a long time, they may be extremely resistant to change. New tenants may feel as though the rules are changing soon after they got there. There are a few ways a property manager can go about implements smoke free policies.

If you are managing a property that the new law applies to, well, you have the law on your side and your tenants should realize this isn’t a policy that was up to you. If you are a property manager that is not affected by the law, but still wish to implement the new policies you will have to tread more carefully. Most of the time it is wise to implement the policy unit by unit as leases are being renewed. Make sure to give tenants ample notice of the policy changing so that they can start looking for a new place to live if they can’t live with a smoke-free policy.

 

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How A Property Manager Screens Prospective Tenants

You want to make sure the people living in your rental home are not going to be a liability for you. Trusting that the people renting from you will take good care of the home, not engage in illegal business or other nefarious acts on your property and will pay rent on time can be difficult. Therefore, screening prospective tenants is so important. There are a few ways that a property manager will screen the people applying to live in your rental home.

Credit History-Most property management software and programs will allow property managers to run a credit check on tenants. A credit check with the 3 major credit bureaus will tell you if the prospective tenant pays their bills on time, has prior judgements against them from landlords, and bankruptcies. The rental application needs to include a photo ID and social security card, proof of address, and signed consent.

Eviction/Tenant History- Making sure to check a tenant’s prior rental history is important. Landlords and property managers can fill out rental verification forms that tell if the tenant had delinquent payment history, citations, lease violations, eviction, or other problems.

Criminal History-Programs like YARDI for property management run a credit and background check. You can also search public records using address history and the information from the rental applicant’s ID. Registered sex offender lists are also available online for free.

Income Verification-Most property management companies recommend that rent is no more than one third of a person’s budget to remain affordable. People who spend only one third of their income on rent are more likely to pay their rent on time. Income verification through paystubs, offer letters, or employment contracts are the norm with rental applications. Property managers should make sure to call previous jobs and current to verify employment.

Tracking down all this information and making a good decision about a prospective tenant can be difficult, especially when you must comply with fair housing laws. Let Scott Properties be the solution to your property management needs.

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Long-Term Rental Homes: Charleston and other Iconic Cities

Finding the perfect rental home can be quite difficult in cities that are iconic tourist destinations. Air BnB has been expanding rapidly and property owners with rental homes are starting to market to short term rentals rather than long term family housing. Sometimes however, this kind of renting is not sustainable because you are never guaranteed that someone will choose your home for their stay and you are also taking a new risk with each different person that you are trusting to stay in your rental homes. Charleston is still full of residents that need long term living arrangements for their family.

Knowing your Market

Charleston has a diverse population of just over 130 thousand people however, the entire Charleston region is hearing 750,000. Millennials make up a large chunk of Charleston with the median age being 36. The population is growing quickly with 34 new people moving to the area daily. This means there are new opportunities every day to secure a great long-term rental for your property. The average household income is around $70k per year which means that many families are in a financial position to rent, rather than buy in many cases.

Resident Retention

The best way to ensure that your long-term rental homes in Charleston are never vacant is to practice good resident retention. Making sure that maintenance issues are taken care of in a timely manner, being available and reachable for your renters, keeping the property up to date and letting your renters know that they are appreciated. Property owners that are professional and knowledgeable always have better resident retention than those who aren’t. When you find a great renter, you want to make sure they stick with you.

Renting your property can be hard, but there are always people looking for rental homes. Charleston is a quickly expanding city that is changing with each generation, Scott Properties can offer property management that is up to date on all the market trends to ensure your property is rented long-term.

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Rental Homes Charleston: How to Make Your Property Stand Out

Charleston South Carolina was voted the #1 city in the US and Canada during the 2017 Readers Choice Awards by Traveler Magazine. The city is known for hospitality, history, sandy beaches, and summer festivals. People come from all over the world to vacation in South Carolina and for property owners who wish to get into the industry of rental homes, Charleston is an ideal place to build a business. When there are so many rental homes available in the city, how can a property owner ensure their home stands out from the competition?

  1. Curb Appeal-Homes in Charleston are iconic and beautiful. A mix of historical charm and modernity embraces the city and people from all over the world are looking for the perfect blend of the two. Renters want to live in a home that is well kept, up to date on maintenance, has a yard with landscaping, and reflects modern convenience with charm and elegance of the south. The first impression matters, and your curb appeal should be a priority in getting your home ready to rent in Charleston.
  2. Availability-Renters, especially long-term renters want to rent from someone who is available when they have questions, when there is an emergency, and can be available when maintenance is needed. When a property owner isn’t living near the property, availability can sometimes become a concern. Make sure your renters know the best ways to reach you and what to expect for response times.
  3. Updated Technology-Millennials are the prime target market for renters and they want the newest and latest technologies that are energy efficient, environmentally friendly, and easy to use. Simple updates such as the newest digital thermostats and automated lights can make a significant difference in helping your property stand out.

If you aren’t sure if you have the time or energy to make sure your property stands out on the market of Rental homes Charleston, consider hiring a property management company to get you to the next level in rental homes, Charleston, South Carolina.